微信小程序页面迁移校验之前 P5任务处理之前

apps/miniprogram - 副本/miniprogram/utils/mock-data.ts

@@ -0,0 +1,624 @@
+// TODO: 联调时删除此文件，改为真实 API 调用
+
+// ============================================================
+// 类型定义
+// ============================================================
+
+export type TaskType = 'callback' | 'priority_recall' | 'relationship'
+
+export interface Task {
+  id: string
+  customerName: string
+  customerAvatar: string
+  taskType: TaskType
+  taskTypeLabel: string
+  deadline: string
+  heartScore: number
+  hobbies: string[]
+  isPinned: boolean
+  hasNote: boolean
+  status: 'pending' | 'completed' | 'abandoned'
+}
+
+export interface TaskDetail extends Task {
+  aiAnalysis: { summary: string; suggestions: string[] }
+  notes: Note[]
+  lastVisitDate?: string
+  lastSpendAmount?: number
+  callbackReason?: string
+  daysAbsent?: number
+  spendTrend?: 'up' | 'down' | 'flat'
+  churnRisk?: 'high' | 'medium' | 'low'
+  preferences?: string[]
+  consumptionHabits?: string
+  socialPreference?: string
+}
+
+export interface Note {
+  id: string
+  /** 备注正文 */
+  content: string
+  /** 标签类型：customer=客户备注，coach=助教备注 */
+  tagType: 'customer' | 'coach'
+  /** 标签文案，如"客户：王先生"、"助教：小燕" */
+  tagLabel: string
+  /** 创建时间，展示用格式 */
+  createdAt: string
+}
+
+export interface PerformanceData {
+  monthlyIncome: number
+  incomeChange: number
+  currentTier: string
+  nextTierGap: number
+  todayServiceCount: number
+  weekServiceCount: number
+  monthServiceCount: number
+}
+
+export interface PerformanceRecord {
+  id: string
+  customerName: string
+  amount: number
+  date: string
+  type: string
+  category: string
+}
+
+export interface FinanceMetric {
+  title: string
+  value: number
+  unit: string
+  trend: 'up' | 'down' | 'flat'
+  trendValue: string
+  helpText?: string
+}
+
+export interface BoardFinanceData {
+  metrics: FinanceMetric[]
+  timeRange: string
+  filterOptions: Array<{ value: string; text: string }>
+}
+
+export interface CustomerCard {
+  id: string
+  name: string
+  avatar: string
+  heartScore: number
+  tags: string[]
+  keyMetric: { label: string; value: string }
+}
+
+export interface CoachCard {
+  id: string
+  name: string
+  avatar: string
+  level: string
+  keyMetrics: Array<{ label: string; value: string }>
+}
+
+export interface CustomerDetail {
+  id: string
+  name: string
+  avatar: string
+  tags: string[]
+  heartScore: number
+  phone: string
+  spiIndex: number
+  consumptionRecords: ConsumptionRecord[]
+}
+
+export interface ConsumptionRecord {
+  id: string
+  date: string
+  project: string
+  duration: number
+  amount: number
+  coachName: string
+}
+
+export interface ChatMessage {
+  id: string
+  role: 'user' | 'assistant'
+  content: string
+  timestamp: string
+  referenceCard?: {
+    type: 'customer' | 'record'
+    title: string
+    summary: string
+    data: Record<string, string>
+  }
+}
+
+export interface ChatHistoryItem {
+  id: string
+  title: string
+  lastMessage: string
+  timestamp: string
+  customerName?: string
+}
+
+export interface UserProfile {
+  name: string
+  avatar: string
+  role: string
+  storeName: string
+}
+
+// ============================================================
+// Mock 数据 — 任务模块
+// ============================================================
+
+export const mockTasks: Task[] = [
+  {
+    id: 'task-001',
+    customerName: '张伟',
+    customerAvatar: '/assets/images/avatar-default.png',
+    taskType: 'callback',
+    taskTypeLabel: '回访',
+    deadline: '2026-03-10',
+    heartScore: 9.2,
+    hobbies: ['chinese', 'karaoke'],
+    isPinned: true,
+    hasNote: true,
+    status: 'pending',
+  },
+  {
+    id: 'task-002',
+    customerName: '李娜',
+    customerAvatar: '/assets/images/avatar-default.png',
+    taskType: 'priority_recall',
+    taskTypeLabel: '优先召回',
+    deadline: '2026-03-08',
+    heartScore: 6.5,
+    hobbies: ['snooker'],
+    isPinned: false,
+    hasNote: false,
+    status: 'pending',
+  },
+  {
+    id: 'task-003',
+    customerName: '王磊',
+    customerAvatar: '/assets/images/avatar-default.png',
+    taskType: 'relationship',
+    taskTypeLabel: '关系构建',
+    deadline: '2026-03-12',
+    heartScore: 7.8,
+    hobbies: ['chinese', 'mahjong'],
+    isPinned: false,
+    hasNote: true,
+    status: 'pending',
+  },
+  {
+    id: 'task-004',
+    customerName: '赵敏',
+    customerAvatar: '/assets/images/avatar-default.png',
+    taskType: 'callback',
+    taskTypeLabel: '回访',
+    deadline: '2026-03-09',
+    heartScore: 8.8,
+    hobbies: ['chinese'],
+    isPinned: false,
+    hasNote: false,
+    status: 'pending',
+  },
+  {
+    id: 'task-005',
+    customerName: '陈浩',
+    customerAvatar: '/assets/images/avatar-default.png',
+    taskType: 'priority_recall',
+    taskTypeLabel: '优先召回',
+    deadline: '2026-03-07',
+    heartScore: 4.2,
+    hobbies: ['snooker', 'karaoke'],
+    isPinned: true,
+    hasNote: true,
+    status: 'pending',
+  },
+  {
+    id: 'task-006',
+    customerName: '刘洋',
+    customerAvatar: '/assets/images/avatar-default.png',
+    taskType: 'relationship',
+    taskTypeLabel: '关系构建',
+    deadline: '2026-03-15',
+    heartScore: 5.0,
+    hobbies: ['mahjong'],
+    isPinned: false,
+    hasNote: false,
+    status: 'completed',
+  },
+]
+
+export const mockTaskDetails: TaskDetail[] = [
+  {
+    ...mockTasks[0],
+    aiAnalysis: {
+      summary: '张伟是高价值回访客户，近期消费频次稳定，建议维持关系并推荐新课程。',
+      suggestions: ['推荐斯诺克进阶课程', '赠送体验券增强粘性', '了解近期打球偏好变化'],
+    },
+    notes: [],
+    lastVisitDate: '2026-03-01',
+    lastSpendAmount: 380,
+    callbackReason: '上次体验课后未续费，需跟进意向',
+  },
+  {
+    ...mockTasks[1],
+    aiAnalysis: {
+      summary: '李娜已 23 天未到店，消费趋势下降，存在流失风险。',
+      suggestions: ['电话关怀了解原因', '发送专属优惠券', '推荐闺蜜同行活动'],
+    },
+    notes: [],
+    daysAbsent: 23,
+    spendTrend: 'down',
+    churnRisk: 'high',
+  },
+  {
+    ...mockTasks[2],
+    aiAnalysis: {
+      summary: '王磊是中台球爱好者，社交活跃，适合发展为核心会员。',
+      suggestions: ['邀请参加周末球友赛', '推荐 VIP 会员权益', '介绍同水平球友'],
+    },
+    notes: [],
+    preferences: ['中式台球', '麻将'],
+    consumptionHabits: '周末下午为主，偏好包厢',
+    socialPreference: '喜欢组队打球，社交型消费者',
+  },
+]
+
+// ============================================================
+// Mock 数据 — 备注模块
+// ============================================================
+
+// mock 数据贴近 H5 原型 notes.html 中的 12 条备注
+export const mockNotes: Note[] = [
+  {
+    id: 'note-001',
+    content: '小燕本月表现优秀，课时完成率达到120%，客户评价全部5星。建议下月提升课时费标准，同时安排更多VIP客户给她。',
+    tagType: 'coach',
+    tagLabel: '助教：小燕',
+    createdAt: '2024-11-27 16:00',
+  },
+  {
+    id: 'note-002',
+    content: '客户今天表示下周有朋友生日聚会，想预约包厢。已告知包厢需要提前3天预约，客户说会尽快确定时间再联系。',
+    tagType: 'customer',
+    tagLabel: '客户：王先生',
+    createdAt: '2024-11-27 15:30',
+  },
+  {
+    id: 'note-003',
+    content: '完成高优先召回任务。客户反馈最近工作太忙，这周末会来店里。已提醒客户储值卡还有2000元余额，下月到期需要续费。',
+    tagType: 'customer',
+    tagLabel: '客户：王先生',
+    createdAt: '2024-11-26 18:45',
+  },
+  {
+    id: 'note-004',
+    content: 'Amy最近工作状态很好，主动承担了培训新员工的任务。但需要注意她最近加班较多，避免过度疲劳。建议适当调整排班。',
+    tagType: 'coach',
+    tagLabel: '助教：Amy',
+    createdAt: '2024-11-26 11:30',
+  },
+  {
+    id: 'note-005',
+    content: '泡芙本月表现优秀，课时完成率达到120%，客户评价全部5星。建议下月提升课时费标准。',
+    tagType: 'customer',
+    tagLabel: '客户：陈女士',
+    createdAt: '2024-11-25 10:20',
+  },
+  {
+    id: 'note-006',
+    content: '泡芙的斯诺克教学水平有明显提升，最近几位客户反馈都很好。可以考虑让她带更多斯诺克方向的课程。',
+    tagType: 'coach',
+    tagLabel: '助教：泡芙',
+    createdAt: '2024-11-25 14:20',
+  },
+  {
+    id: 'note-007',
+    content: '客户对今天的服务非常满意，特别提到小燕的教学很专业。客户表示会推荐朋友来店里体验。',
+    tagType: 'customer',
+    tagLabel: '客户：李女士',
+    createdAt: '2024-11-24 21:15',
+  },
+  {
+    id: 'note-008',
+    content: '小燕反馈近期有几位客户希望增加晚间时段的课程，建议协调排班，增加21:00-23:00时段的助教配置。',
+    tagType: 'coach',
+    tagLabel: '助教：小燕',
+    createdAt: '2024-11-24 09:00',
+  },
+  {
+    id: 'note-009',
+    content: '关系构建任务完成。与客户进行了30分钟的深入交流，了解到客户是企业高管，经常需要商务宴请场地。已记录客户需求，后续可以推荐团建套餐。',
+    tagType: 'customer',
+    tagLabel: '客户：张先生',
+    createdAt: '2024-11-23 19:30',
+  },
+  {
+    id: 'note-010',
+    content: '客户今天充值了5000元，选择的是尊享套餐。客户提到喜欢安静的环境，以后尽量安排包厢。',
+    tagType: 'customer',
+    tagLabel: '客户：张先生',
+    createdAt: '2024-11-22 14:00',
+  },
+  {
+    id: 'note-011',
+    content: 'Amy本周请假2天处理家事，已安排泡芙和小燕分担她的客户。回来后需要跟进客户交接情况。',
+    tagType: 'coach',
+    tagLabel: '助教：Amy',
+    createdAt: '2024-11-22 10:15',
+  },
+  {
+    id: 'note-012',
+    content: 'Amy最近工作状态很好，主动承担了培训新员工的任务。但需要注意她最近加班较多，避免过度疲劳。',
+    tagType: 'customer',
+    tagLabel: '客户：李女士',
+    createdAt: '2024-11-21 09:45',
+  },
+]
+
+// ============================================================
+// Mock 数据 — 绩效模块
+// ============================================================
+
+export const mockPerformance: PerformanceData = {
+  monthlyIncome: 12680,
+  incomeChange: 15.3,
+  currentTier: '银牌助教',
+  nextTierGap: 3320,
+  todayServiceCount: 4,
+  weekServiceCount: 18,
+  monthServiceCount: 67,
+}
+
+export const mockPerformanceRecords: PerformanceRecord[] = [
+  { id: 'pr-001', customerName: '张伟', amount: 380, date: '2026-03-05', type: '课时', category: '中式台球' },
+  { id: 'pr-002', customerName: '李娜', amount: 200, date: '2026-03-04', type: '散客', category: '斯诺克' },
+  { id: 'pr-003', customerName: '王磊', amount: 1500, date: '2026-03-03', type: '储值', category: '会员充值' },
+  { id: 'pr-004', customerName: '赵敏', amount: 280, date: '2026-03-02', type: '课时', category: '中式台球' },
+  { id: 'pr-005', customerName: '陈浩', amount: 150, date: '2026-03-01', type: '散客', category: '中式台球' },
+  { id: 'pr-006', customerName: '刘洋', amount: 320, date: '2026-02-28', type: '课时', category: '斯诺克' },
+  { id: 'pr-007', customerName: '张伟', amount: 2000, date: '2026-02-25', type: '储值', category: '会员充值' },
+]
+
+// ============================================================
+// Mock 数据 — 看板模块
+// ============================================================
+
+export const mockBoardFinance: BoardFinanceData = {
+  metrics: [
+    {
+      title: '本月营收',
+      value: 86500,
+      unit: '元',
+      trend: 'up',
+      trendValue: '+12.5%',
+      helpText: '包含课时费、散客消费、储值充值等所有收入',
+    },
+    {
+      title: '本月支出',
+      value: 34200,
+      unit: '元',
+      trend: 'down',
+      trendValue: '-3.2%',
+      helpText: '包含人工、水电、耗材等运营成本',
+    },
+    {
+      title: '净利润',
+      value: 52300,
+      unit: '元',
+      trend: 'up',
+      trendValue: '+22.1%',
+    },
+    {
+      title: '客单价',
+      value: 186,
+      unit: '元',
+      trend: 'flat',
+      trendValue: '+0.5%',
+      helpText: '本月平均每位客户消费金额',
+    },
+  ],
+  timeRange: '2026-03',
+  filterOptions: [
+    { value: 'today', text: '今日' },
+    { value: 'week', text: '本周' },
+    { value: 'month', text: '本月' },
+    { value: 'quarter', text: '本季度' },
+  ],
+}
+
+export const mockCustomers: CustomerCard[] = [
+  {
+    id: 'cust-001',
+    name: '张伟',
+    avatar: '/assets/images/avatar-default.png',
+    heartScore: 9.2,
+    tags: ['VIP', '中式台球'],
+    keyMetric: { label: '本月消费', value: '¥2,380' },
+  },
+  {
+    id: 'cust-002',
+    name: '李娜',
+    avatar: '/assets/images/avatar-default.png',
+    heartScore: 6.5,
+    tags: ['斯诺克'],
+    keyMetric: { label: '本月消费', value: '¥680' },
+  },
+  {
+    id: 'cust-003',
+    name: '王磊',
+    avatar: '/assets/images/avatar-default.png',
+    heartScore: 7.8,
+    tags: ['中式台球', '麻将'],
+    keyMetric: { label: '本月消费', value: '¥1,500' },
+  },
+  {
+    id: 'cust-004',
+    name: '赵敏',
+    avatar: '/assets/images/avatar-default.png',
+    heartScore: 8.8,
+    tags: ['中式台球', '新客'],
+    keyMetric: { label: '本月消费', value: '¥280' },
+  },
+  {
+    id: 'cust-005',
+    name: '陈浩',
+    avatar: '/assets/images/avatar-default.png',
+    heartScore: 4.2,
+    tags: ['斯诺克', 'K歌'],
+    keyMetric: { label: '本月消费', value: '¥150' },
+  },
+]
+
+export const mockCoaches: CoachCard[] = [
+  {
+    id: 'coach-001',
+    name: '李明',
+    avatar: '/assets/images/avatar-default.png',
+    level: '金牌助教',
+    keyMetrics: [
+      { label: '本月课时', value: '86 节' },
+      { label: '本月收入', value: '¥18,600' },
+      { label: '服务客户', value: '32 人' },
+    ],
+  },
+  {
+    id: 'coach-002',
+    name: '王芳',
+    avatar: '/assets/images/avatar-default.png',
+    level: '银牌助教',
+    keyMetrics: [
+      { label: '本月课时', value: '67 节' },
+      { label: '本月收入', value: '¥12,680' },
+      { label: '服务客户', value: '25 人' },
+    ],
+  },
+  {
+    id: 'coach-003',
+    name: '刘强',
+    avatar: '/assets/images/avatar-default.png',
+    level: '铜牌助教',
+    keyMetrics: [
+      { label: '本月课时', value: '45 节' },
+      { label: '本月收入', value: '¥8,200' },
+      { label: '服务客户', value: '18 人' },
+    ],
+  },
+]
+
+// ============================================================
+// Mock 数据 — 客户详情模块
+// ============================================================
+
+export const mockCustomerDetail: CustomerDetail = {
+  id: 'cust-001',
+  name: '张伟',
+  avatar: '/assets/images/avatar-default.png',
+  tags: ['VIP', '中式台球', '老客户'],
+  heartScore: 9.2,
+  phone: '138****6789',
+  spiIndex: 87,
+  consumptionRecords: [
+    { id: 'cr-001', date: '2026-03-05', project: '中式台球 1v1', duration: 90, amount: 380, coachName: '王芳' },
+    { id: 'cr-002', date: '2026-03-01', project: '斯诺克练习', duration: 60, amount: 200, coachName: '李明' },
+    { id: 'cr-003', date: '2026-02-25', project: '中式台球 1v1', duration: 120, amount: 480, coachName: '王芳' },
+    { id: 'cr-004', date: '2026-02-20', project: '会员充值', duration: 0, amount: 2000, coachName: '-' },
+    { id: 'cr-005', date: '2026-02-15', project: '中式台球小组课', duration: 90, amount: 280, coachName: '刘强' },
+  ],
+}
+
+// ============================================================
+// Mock 数据 — 对话模块
+// ============================================================
+
+export const mockChatMessages: ChatMessage[] = [
+  {
+    id: 'msg-001',
+    role: 'user',
+    content: '帮我看看张伟最近的消费情况',
+    timestamp: '2026-03-05T14:00:00+08:00',
+  },
+  {
+    id: 'msg-002',
+    role: 'assistant',
+    content: '张伟最近一个月消费了 3 次，总金额 ¥1,060。消费频次稳定，主要偏好中式台球 1v1 课程。',
+    timestamp: '2026-03-05T14:00:05+08:00',
+    referenceCard: {
+      type: 'customer',
+      title: '张伟 — 消费概览',
+      summary: '近 30 天消费 3 次，总额 ¥1,060',
+      data: {
+        '最近到店': '2026-03-05',
+        '偏好项目': '中式台球 1v1',
+        '常约助教': '王芳',
+        '爱心评分': '9.2',
+      },
+    },
+  },
+  {
+    id: 'msg-003',
+    role: 'user',
+    content: '他适合推荐什么课程？',
+    timestamp: '2026-03-05T14:01:00+08:00',
+  },
+  {
+    id: 'msg-004',
+    role: 'assistant',
+    content: '根据张伟的消费习惯和技术水平，建议推荐以下课程：\n1. 斯诺克进阶课 — 拓展球类兴趣\n2. 中式台球高级技巧班 — 提升现有水平\n3. 周末球友赛 — 增强社交粘性',
+    timestamp: '2026-03-05T14:01:08+08:00',
+  },
+  {
+    id: 'msg-005',
+    role: 'user',
+    content: '好的，帮我记一下，下次回访时推荐斯诺克进阶课',
+    timestamp: '2026-03-05T14:02:00+08:00',
+  },
+  {
+    id: 'msg-006',
+    role: 'assistant',
+    content: '已记录。下次回访张伟时，我会提醒你推荐斯诺克进阶课程。',
+    timestamp: '2026-03-05T14:02:03+08:00',
+  },
+]
+
+export const mockChatHistory: ChatHistoryItem[] = [
+  {
+    id: 'chat-001',
+    title: '张伟消费分析',
+    lastMessage: '已记录。下次回访张伟时，我会提醒你推荐斯诺克进阶课程。',
+    timestamp: '2026-03-05T14:02:03+08:00',
+    customerName: '张伟',
+  },
+  {
+    id: 'chat-002',
+    title: '本周业绩汇总',
+    lastMessage: '本周总收入 ¥18,600，环比上周增长 8.3%。',
+    timestamp: '2026-03-04T09:30:00+08:00',
+  },
+  {
+    id: 'chat-003',
+    title: '李娜召回策略',
+    lastMessage: '建议发送专属优惠券并电话关怀，了解未到店原因。',
+    timestamp: '2026-03-03T16:00:00+08:00',
+    customerName: '李娜',
+  },
+  {
+    id: 'chat-004',
+    title: '新客户接待建议',
+    lastMessage: '首次到店客户建议安排体验课，重点介绍会员权益。',
+    timestamp: '2026-03-02T11:20:00+08:00',
+  },
+]
+
+// ============================================================
+// Mock 数据 — 用户信息
+// ============================================================
+
+export const mockUserProfile: UserProfile = {
+  name: '小李',
+  avatar: '/assets/images/avatar-default.png',
+  role: '助教',
+  storeName: '星辰台球俱乐部',
+}