/* 加载态 & 空态 */
.page-loading,
.page-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  min-height: 60vh;
  gap: 24rpx;
}
.empty-text {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-6, #a6a6a6);
}

/* Banner - 粉色 */
.banner-area {
  position: relative;
  color: #ffffff;
  padding-bottom: 48rpx;
}
.banner-pink {
  background: linear-gradient(135deg, #ec4899 0%, #f43f5e 100%);
}
.banner-nav {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 88rpx;
  padding: 0 32rpx;
}
.nav-back { padding: 8rpx; }
.nav-title {
  font-size: var(--font-base, 32rpx);
  font-weight: 500;
}
.nav-placeholder { width: 48rpx; }

.customer-info {
  display: flex;
  align-items: center;
  gap: 32rpx;
  padding: 16rpx 40rpx 0;
}
.avatar-box {
  width: 128rpx;
  height: 128rpx;
  border-radius: 32rpx;
  background: rgba(255, 255, 255, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
}
.avatar-text {
  font-size: 48rpx;
  font-weight: 700;
  color: #ffffff;
}
.info-right { flex: 1; }
.name-row {
  display: flex;
  align-items: center;
  gap: 16rpx;
  margin-bottom: 16rpx;
}
.customer-name {
  font-size: var(--font-xl, 40rpx);
  font-weight: 600;
}
.task-type-tag {
  font-size: var(--font-xs, 24rpx);
  padding: 4rpx 16rpx;
  background: rgba(255, 255, 255, 0.25);
  border-radius: 100rpx;
}
.sub-info {
  display: flex;
  align-items: center;
  gap: 32rpx;
}
.phone {
  font-size: var(--font-sm, 28rpx);
  color: rgba(255, 255, 255, 0.7);
}
.pref-info {
  font-size: var(--font-xs, 24rpx);
  color: rgba(255, 255, 255, 0.9);
}

/* 主体 */
.main-content {
  padding: 32rpx;
  padding-bottom: 200rpx;
  display: flex;
  flex-direction: column;
  gap: 32rpx;
}

/* 卡片 */
.card {
  background: #ffffff;
  border-radius: var(--radius-xl, 32rpx);
  padding: 40rpx;
  box-shadow: var(--shadow-lg, 0 8rpx 32rpx rgba(0,0,0,0.06));
}
.card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 32rpx;
}
.section-title {
  font-size: var(--font-sm, 28rpx);
  font-weight: 600;
  color: var(--color-gray-13, #242424);
}
.title-green { border-left: 6rpx solid #00a870; padding-left: 16rpx; }
.title-blue { border-left: 6rpx solid #0052d9; padding-left: 16rpx; }
.title-pink-left { border-left: 6rpx solid #ec4899; padding-left: 16rpx; margin-bottom: 32rpx; }

.ai-badge {
  font-size: 22rpx;
  color: var(--color-primary, #0052d9);
  background: var(--color-primary-light, #ecf2fe);
  padding: 4rpx 16rpx;
  border-radius: 100rpx;
}

/* 维客线索 */
.clue-list {
  display: flex;
  flex-direction: column;
  gap: 20rpx;
}
.clue-item {
  display: flex;
  align-items: flex-start;
  gap: 24rpx;
  padding: 24rpx;
  background: var(--color-gray-1, #f3f3f3);
  border-radius: var(--radius-lg, 24rpx);
  border: 1rpx solid var(--color-gray-3, #e7e7e7);
}
.clue-item-detail { flex-wrap: wrap; }
.clue-tag {
  flex-shrink: 0;
  width: 80rpx;
  height: 80rpx;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22rpx;
  font-weight: 500;
  border-radius: 8rpx;
  text-align: center;
  line-height: 1.2;
}
.clue-tag-primary { background: rgba(0, 82, 217, 0.1); color: #0052d9; }
.clue-tag-success { background: rgba(0, 168, 112, 0.1); color: #00a870; }
.clue-tag-purple { background: rgba(124, 58, 237, 0.1); color: #7c3aed; }
.clue-tag-error { background: rgba(227, 77, 89, 0.1); color: #e34d59; }
.clue-body {
  flex: 1;
  min-height: 80rpx;
  position: relative;
}
.clue-text {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-13, #242424);
  line-height: 1.5;
}
.clue-source {
  position: absolute;
  bottom: 0;
  right: 0;
  font-size: 22rpx;
  color: var(--color-gray-6, #a6a6a6);
  background: var(--color-gray-1, #f3f3f3);
  padding-left: 8rpx;
}
.clue-detail {
  width: 100%;
  font-size: var(--font-xs, 24rpx);
  color: var(--color-gray-8, #777777);
  line-height: 1.6;
  margin-top: 8rpx;
  padding-left: 104rpx;
}

/* 关系区域 */
.relationship-row {
  display: flex;
  align-items: center;
  gap: 16rpx;
  margin-bottom: 16rpx;
}
.rel-tag {
  display: flex;
  align-items: center;
  gap: 8rpx;
  padding: 8rpx 24rpx;
  border-radius: 24rpx;
  font-size: var(--font-sm, 28rpx);
  font-weight: 600;
  color: #ffffff;
  flex-shrink: 0;
}
.rel-tag-pink { background: linear-gradient(135deg, #ec4899, #f43f5e); }
.rel-bar {
  flex: 1;
  height: 12rpx;
  background: var(--color-gray-1, #f3f3f3);
  border-radius: 100rpx;
  overflow: hidden;
}
.rel-bar-fill {
  height: 100%;
  background: linear-gradient(90deg, #f9a8d4, #f43f5e);
  border-radius: 100rpx;
}
.rel-score {
  font-size: var(--font-lg, 36rpx);
  font-weight: 700;
  color: #ec4899;
}
.card-desc {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-8, #777777);
  line-height: 1.6;
  margin-bottom: 24rpx;
}

/* 近期服务记录 */
.svc-section {
  background: var(--color-gray-1, #f3f3f3);
  border-radius: var(--radius-lg, 24rpx);
  padding: 24rpx;
  margin-top: 8rpx;
}
.svc-title {
  font-size: var(--font-sm, 28rpx);
  font-weight: 600;
  color: var(--color-gray-13, #242424);
  margin-bottom: 24rpx;
  display: block;
}
.svc-record {
  padding: 16rpx 0;
  border-bottom: 1rpx solid var(--color-gray-3, #e7e7e7);
}
.svc-record:last-of-type { border-bottom: none; }
.svc-row-top, .svc-row-bottom {
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.svc-row-top { margin-bottom: 8rpx; }
.svc-tags {
  display: flex;
  align-items: center;
  gap: 12rpx;
}
.svc-table {
  font-size: var(--font-xs, 24rpx);
  color: var(--color-gray-9, #5e5e5e);
  background: #ffffff;
  padding: 4rpx 12rpx;
  border-radius: 8rpx;
}
.svc-type {
  font-size: 22rpx;
  padding: 2rpx 12rpx;
  border-radius: 8rpx;
  color: #ffffff;
}
.svc-type-basic { background: #0052d9; }
.svc-type-incentive { background: #ed7b2f; }
.svc-duration {
  font-size: var(--font-xs, 24rpx);
  color: var(--color-gray-6, #a6a6a6);
}
.svc-income {
  font-size: var(--font-sm, 28rpx);
  font-weight: 600;
  color: var(--color-gray-13, #242424);
}
.svc-drinks { font-size: 22rpx; color: var(--color-gray-6, #a6a6a6); }
.svc-date { font-size: 22rpx; color: var(--color-gray-6, #a6a6a6); }
.svc-more { text-align: center; margin-top: 24rpx; }
.svc-more text {
  font-size: var(--font-xs, 24rpx);
  color: var(--color-primary, #0052d9);
  font-weight: 500;
}

/* 任务建议 - 粉色 */
.suggestion-box {
  border-radius: var(--radius-lg, 24rpx);
  padding: 32rpx;
  border: 1rpx solid;
  margin-bottom: 32rpx;
}
.suggestion-pink {
  background: linear-gradient(135deg, #fdf2f8, #fff1f2);
  border-color: #fbcfe8;
}
.suggestion-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24rpx;
}
.suggestion-icon {
  font-size: var(--font-sm, 28rpx);
  font-weight: 500;
  color: #ec4899;
}
.suggestion-list {
  display: flex;
  flex-direction: column;
  gap: 12rpx;
}
.suggestion-item {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-9, #5e5e5e);
  line-height: 1.6;
}

/* 话术参考（竖线样式） */
.talking-section {
  background: var(--color-gray-1, #f3f3f3);
  border-radius: var(--radius-lg, 24rpx);
  padding: 32rpx;
  border: 1rpx solid var(--color-gray-3, #e7e7e7);
}
.talking-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24rpx;
}
.talking-title {
  font-size: var(--font-sm, 28rpx);
  font-weight: 500;
  color: var(--color-gray-13, #242424);
}
.talking-list {
  display: flex;
  flex-direction: column;
  gap: 24rpx;
}
.talking-item {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-9, #5e5e5e);
  line-height: 1.6;
  padding-left: 24rpx;
  border-left: 4rpx solid rgba(0, 82, 217, 0.3);
}

/* 备注 */
.note-count {
  font-size: var(--font-xs, 24rpx);
  color: var(--color-gray-6, #a6a6a6);
}
.note-item {
  padding: 28rpx;
  background: var(--color-gray-1, #f3f3f3);
  border-radius: var(--radius-lg, 24rpx);
  border: 1rpx solid var(--color-gray-3, #e7e7e7);
  margin-bottom: 24rpx;
}
.note-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12rpx;
}
.note-date {
  font-size: var(--font-xs, 24rpx);
  color: var(--color-gray-6, #a6a6a6);
}
.note-content {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-9, #5e5e5e);
  line-height: 1.6;
}
.note-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  padding: 48rpx 0;
  gap: 16rpx;
}
.empty-hint {
  font-size: var(--font-sm, 28rpx);
  color: var(--color-gray-5, #c5c5c5);
}

/* 底部操作栏 */
.bottom-bar {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  height: 128rpx;
  background: rgba(255, 255, 255, 0.95);
  backdrop-filter: blur(20px);
  border-top: 1rpx solid var(--color-gray-2, #eeeeee);
  display: flex;
  align-items: center;
  gap: 24rpx;
  padding: 0 32rpx;
  z-index: 100;
}
.btn-ask {
  flex: 1;
  height: 88rpx;
  color: #ffffff;
  font-weight: 500;
  border-radius: var(--radius-lg, 24rpx);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12rpx;
  font-size: var(--font-base, 32rpx);
}
.btn-ask-pink {
  background: linear-gradient(135deg, #ec4899, #f43f5e);
  box-shadow: 0 8rpx 24rpx rgba(236, 72, 153, 0.3);
}
.btn-note {
  flex: 1;
  height: 88rpx;
  background: var(--color-gray-1, #f3f3f3);
  color: var(--color-gray-13, #242424);
  font-weight: 500;
  border-radius: var(--radius-lg, 24rpx);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12rpx;
  font-size: var(--font-base, 32rpx);
}