205 lines
8.3 KiB
Plaintext
205 lines
8.3 KiB
Plaintext
<wxs src="../../utils/format.wxs" module="fmt" />
|
||
<!-- 加载态 -->
|
||
<view class="page-loading" wx:if="{{pageState === 'loading'}}">
|
||
<t-loading theme="circular" size="80rpx" text="加载中..." />
|
||
</view>
|
||
|
||
<!-- 空态 -->
|
||
<view class="page-empty" wx:elif="{{pageState === 'empty'}}">
|
||
<t-icon name="info-circle" size="120rpx" color="#c5c5c5" />
|
||
<text class="empty-text">未找到任务信息</text>
|
||
</view>
|
||
|
||
<!-- 正常态 -->
|
||
<block wx:elif="{{pageState === 'normal'}}">
|
||
<!-- Banner - 橙色主题 -->
|
||
<view class="banner-area banner-orange">
|
||
<view class="banner-nav">
|
||
<view class="nav-back" bindtap="onBack">
|
||
<t-icon name="chevron-left" size="48rpx" color="#ffffff" />
|
||
</view>
|
||
<text class="nav-title">任务详情</text>
|
||
<view class="nav-placeholder"></view>
|
||
</view>
|
||
<view class="customer-info">
|
||
<view class="avatar-box">
|
||
<text class="avatar-text">{{detail.customerName[0] || '?'}}</text>
|
||
</view>
|
||
<view class="info-right">
|
||
<view class="name-row">
|
||
<text class="customer-name">{{detail.customerName}}</text>
|
||
<text class="task-type-tag">优先召回</text>
|
||
</view>
|
||
<view class="sub-info">
|
||
<text class="phone">139****1234</text>
|
||
<block wx:if="{{detail.daysAbsent}}">
|
||
<text class="absent-info">⚠️ {{detail.daysAbsent}}天未到店</text>
|
||
</block>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
|
||
<view class="main-content">
|
||
<!-- ① 维客线索 -->
|
||
<view class="card">
|
||
<view class="card-header">
|
||
<text class="section-title title-green">维客线索</text>
|
||
<text class="ai-badge">AI智能洞察</text>
|
||
</view>
|
||
<view class="clue-list">
|
||
<view class="clue-item">
|
||
<view class="clue-tag clue-tag-primary">客户<text>\n</text>基础</view>
|
||
<view class="clue-body">
|
||
<text class="clue-text">👤 普通会员 · 注册10个月 · 近期活跃度下降</text>
|
||
<text class="clue-source">By:系统</text>
|
||
</view>
|
||
</view>
|
||
<view class="clue-item">
|
||
<view class="clue-tag clue-tag-success">消费<text>\n</text>习惯</view>
|
||
<view class="clue-body">
|
||
<text class="clue-text">🌙 偏好夜场 20:00-23:00 · 之前月均3-4次</text>
|
||
<text class="clue-source">By:系统</text>
|
||
</view>
|
||
</view>
|
||
<view class="clue-item clue-item-detail">
|
||
<view class="clue-tag clue-tag-success">消费<text>\n</text>习惯</view>
|
||
<view class="clue-body">
|
||
<text class="clue-text">📉 频率下降 · 爱组局</text>
|
||
<text class="clue-source">By:系统</text>
|
||
</view>
|
||
<text class="clue-detail">场均消费 ¥220，近月到店仅 1 次（之前月均 3-4 次）；喜欢和朋友组局</text>
|
||
</view>
|
||
<view class="clue-item clue-item-detail">
|
||
<view class="clue-tag clue-tag-purple">玩法<text>\n</text>偏好</view>
|
||
<view class="clue-body">
|
||
<text class="clue-text">🎱 中式八球为主 · 喜欢组局对战 · 想练组合球</text>
|
||
<text class="clue-source">By:系统</text>
|
||
</view>
|
||
<text class="clue-detail">中式八球占比 90%，技术水平中等；喜欢 3-4 人组局对战</text>
|
||
</view>
|
||
<view class="clue-item clue-item-detail">
|
||
<view class="clue-tag clue-tag-error">重要<text>\n</text>反馈</view>
|
||
<view class="clue-body">
|
||
<text class="clue-text">⚠️ 换了工作，下班时间不固定</text>
|
||
<text class="clue-source">By:小燕</text>
|
||
</view>
|
||
<text class="clue-detail">2月3日沟通时提到最近换了工作，周末可能更方便</text>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
|
||
<!-- ② 与我的关系（含近期服务记录） -->
|
||
<view class="card">
|
||
<view class="card-header">
|
||
<text class="section-title title-blue">与我的关系</text>
|
||
<text class="ai-badge">AI智能洞察</text>
|
||
</view>
|
||
<view class="relationship-row">
|
||
<view class="rel-tag rel-tag-amber">
|
||
<heart-icon score="{{detail.heartScore}}" />
|
||
<text>{{detail.heartScore > 8.5 ? '非常好' : detail.heartScore > 7 ? '良好' : detail.heartScore > 5 ? '一般' : '待发展'}}</text>
|
||
</view>
|
||
<view class="rel-bar">
|
||
<view class="rel-bar-fill rel-bar-amber" style="width: {{detail.heartScore * 10}}%"></view>
|
||
</view>
|
||
<text class="rel-score rel-score-amber">{{fmt.toFixed(detail.heartScore / 10, 2)}}</text>
|
||
</view>
|
||
<text class="card-desc">最近 2 个月互动较少，仅有 3 次服务记录。客户对您的印象中等，有提升空间。</text>
|
||
|
||
<view class="svc-section">
|
||
<text class="svc-title">📋 近期服务记录</text>
|
||
<view class="svc-record" wx:for="{{serviceRecords}}" wx:key="date">
|
||
<view class="svc-row-top">
|
||
<view class="svc-tags">
|
||
<text class="svc-table">{{item.table}}</text>
|
||
<text class="svc-type svc-type-{{item.typeClass}}">{{item.type}}</text>
|
||
<text class="svc-duration">{{item.duration}}</text>
|
||
</view>
|
||
<text class="svc-income">{{item.income}}</text>
|
||
</view>
|
||
<view class="svc-row-bottom">
|
||
<text class="svc-drinks">{{item.drinks}}</text>
|
||
<text class="svc-date">{{item.date}}</text>
|
||
</view>
|
||
</view>
|
||
<view class="svc-more" bindtap="onViewAllRecords">
|
||
<text>查看全部服务记录 →</text>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
|
||
<!-- ③ 任务建议 -->
|
||
<view class="card">
|
||
<text class="section-title title-orange">任务建议</text>
|
||
<view class="suggestion-box suggestion-orange">
|
||
<view class="suggestion-header">
|
||
<text class="suggestion-icon">💡 建议执行</text>
|
||
<text class="ai-badge">AI智能洞察</text>
|
||
</view>
|
||
<text class="suggestion-desc">该客户消费频率从月均 4 次下降到近月仅 1 次，需要关注原因：</text>
|
||
<view class="suggestion-list">
|
||
<text class="suggestion-item">• 了解是否工作变动或搬家导致不便</text>
|
||
<text class="suggestion-item">• 询问对门店服务是否有改进建议</text>
|
||
<text class="suggestion-item">• 推荐近期的会员优惠活动</text>
|
||
</view>
|
||
</view>
|
||
<view class="talking-section">
|
||
<view class="talking-header">
|
||
<text class="talking-title">💬 话术参考</text>
|
||
<text class="ai-badge">AI智能洞察</text>
|
||
</view>
|
||
<view class="talking-list">
|
||
<text class="talking-item" wx:for="{{talkingPoints}}" wx:key="index">"{{item}}"</text>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
|
||
<!-- ④ 我给TA的备注 -->
|
||
<view class="card">
|
||
<view class="card-header">
|
||
<text class="section-title title-blue">我给TA的备注</text>
|
||
<text class="note-count">{{sortedNotes.length}} 条备注</text>
|
||
</view>
|
||
<block wx:if="{{sortedNotes.length > 0}}">
|
||
<view class="note-item" wx:for="{{sortedNotes}}" wx:key="id">
|
||
<view class="note-top">
|
||
<text class="note-date">{{item.createdAt}}</text>
|
||
<text class="note-tag-inline {{item.tagType === 'coach' ? 'tag-coach-inline' : 'tag-customer-inline'}}">{{item.tagLabel}}</text>
|
||
</view>
|
||
<text class="note-content">{{item.content}}</text>
|
||
</view>
|
||
</block>
|
||
<view class="note-empty" wx:else>
|
||
<t-icon name="edit-1" size="80rpx" color="#dcdcdc" />
|
||
<text class="empty-hint">暂无备注</text>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
|
||
<!-- 底部操作栏 -->
|
||
<view class="bottom-bar safe-area-bottom">
|
||
<view class="btn-ask btn-ask-orange" bindtap="onAskAssistant">
|
||
<t-icon name="chat" size="40rpx" color="#ffffff" />
|
||
<text>问问助手</text>
|
||
</view>
|
||
<view class="btn-note" bindtap="onAddNote">
|
||
<t-icon name="edit-1" size="40rpx" color="#242424" />
|
||
<text>备注</text>
|
||
</view>
|
||
</view>
|
||
|
||
<note-modal
|
||
visible="{{noteModalVisible}}"
|
||
customerName="{{detail.customerName}}"
|
||
initialScore="{{0}}"
|
||
initialContent=""
|
||
bind:confirm="onNoteConfirm"
|
||
bind:cancel="onNoteCancel"
|
||
/>
|
||
|
||
<ai-float-button bottom="{{200}}" customerId="{{detail.id}}" />
|
||
</block>
|
||
|
||
<dev-fab />
|