282 lines
16 KiB
HTML
282 lines
16 KiB
HTML
<!DOCTYPE html>
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<html lang="zh-CN">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>任务详情 - 优先召回</title>
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<script src="https://cdn.tailwindcss.com"></script>
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<link href="https://fonts.googleapis.com/css2?family=Noto+Sans+SC:wght@300;400;500;600;700&display=swap" rel="stylesheet">
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<link href="../css/banner.css" rel="stylesheet">
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<link href="../css/task-detail.css" rel="stylesheet">
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<script>
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tailwind.config = {
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theme: {
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extend: {
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colors: {
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primary: '#0052d9',
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'primary-light': '#ecf2fe',
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success: '#00a870',
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warning: '#ed7b2f',
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error: '#e34d59',
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'gray-1': '#f3f3f3',
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'gray-2': '#eeeeee',
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'gray-3': '#e7e7e7',
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'gray-4': '#dcdcdc',
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'gray-5': '#c5c5c5',
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'gray-6': '#a6a6a6',
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'gray-7': '#8b8b8b',
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'gray-8': '#777777',
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'gray-9': '#5e5e5e',
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'gray-10': '#4b4b4b',
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'gray-11': '#393939',
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'gray-12': '#2c2c2c',
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'gray-13': '#242424',
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},
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fontFamily: {
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sans: ['Noto Sans SC', 'sans-serif'],
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}
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}
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}
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}
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</script>
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</head>
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<body class="bg-gray-1 min-h-screen">
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<!-- 通栏 Banner - 客户信息 -->
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<div class="banner-bg theme-orange texture-aurora relative text-white">
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<!-- 导航栏 -->
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<div class="h-11 flex items-center relative px-4">
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<button onclick="history.back()" class="absolute left-4 p-1">
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<svg class="w-5 h-5 text-white" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
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<polyline points="15 18 9 12 15 6"/>
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</svg>
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</button>
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<h1 class="flex-1 text-center text-base font-medium">任务详情</h1>
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</div>
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<!-- 客户信息 -->
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<div class="px-5 pt-2 pb-6">
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<div class="flex items-center gap-4">
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<div class="w-16 h-16 rounded-2xl bg-white/20 backdrop-blur-sm flex items-center justify-center shadow-lg">
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<span class="text-2xl font-bold text-white">张</span>
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</div>
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<div class="flex-1">
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<div class="flex items-center gap-2 mb-2">
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<span class="text-xl font-semibold">张先生</span>
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<span class="px-2 py-0.5 bg-white/25 backdrop-blur-sm text-white rounded-full text-xs font-medium">优先召回</span>
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</div>
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<div class="flex items-center gap-4 text-white/70 text-sm">
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<span>139****1234</span>
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<button onclick="this.previousElementSibling.textContent='13912341234';this.style.display='none'" class="px-2 py-0.5 bg-white/20 rounded text-white/90 text-xs">查看</button>
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<span>💰 储值 <span style="background: linear-gradient(135deg, #d4af37 0%, #f4d03f 50%, #d4af37 100%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; font-weight: 600;">多</span></span>
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</div>
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</div>
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</div>
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</div>
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</div>
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<!-- 主体内容 -->
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<div class="p-4 space-y-4">
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<!-- 消费习惯 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<h2 class="section-title green text-sm font-semibold text-gray-13 mb-4">消费习惯</h2>
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<div class="flex flex-wrap gap-2 mb-3">
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<span class="px-3 py-1.5 bg-gradient-to-r from-blue-50 to-indigo-50 text-primary text-xs rounded-full border border-blue-100">🌙 偏好夜场</span>
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<span class="px-3 py-1.5 bg-gradient-to-r from-green-50 to-emerald-50 text-success text-xs rounded-full border border-green-100">🎱 中式八球</span>
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<span class="px-3 py-1.5 bg-gradient-to-r from-purple-50 to-violet-50 text-purple-600 text-xs rounded-full border border-purple-100">👥 爱组局</span>
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</div>
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<p class="text-sm text-gray-7 leading-relaxed">
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偏好晚间 20:00-23:00 时段，喜欢中式八球。平均消费 220 元/次，之前月均到店 3-4 次，近期明显减少。喜欢和朋友组局打球。
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</p>
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</div>
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<!-- 与我的关系 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<h2 class="section-title blue text-sm font-semibold text-gray-13 mb-4">与我的关系</h2>
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<div class="flex items-center gap-4 mb-4">
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<div class="flex items-center gap-2">
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<span class="px-4 py-2 bg-gradient-to-r from-amber-400 to-yellow-500 text-white text-sm font-semibold rounded-xl shadow-sm">💛 一般</span>
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</div>
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<div class="flex-1">
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<div class="h-3 bg-gray-100 rounded-full overflow-hidden">
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<div class="h-full bg-gradient-to-r from-amber-300 to-yellow-500 rounded-full" style="width: 55%"></div>
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</div>
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</div>
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<span class="text-lg font-bold text-amber-500">0.55</span>
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</div>
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<p class="text-sm text-gray-7 leading-relaxed">
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最近 2 个月互动较少，仅有 3 次服务记录。客户对您的印象中等，有提升空间。建议增加互动频次，建立更好的服务关系。
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</p>
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<!-- 最近服务记录 -->
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<div class="svc-section-bg">
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<p class="text-sm font-semibold text-gray-13 mb-3">📋 近期服务记录</p>
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<div>
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<div class="svc-record">
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<div class="flex items-center justify-between mb-1.5">
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<div class="flex items-center gap-2">
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<span class="svc-table">5号台</span>
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<span class="svc-type basic">基础课</span>
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<span class="svc-duration">2.0h</span>
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</div>
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<span class="svc-income">¥160</span>
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</div>
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<div class="flex items-center justify-between">
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<span class="svc-drinks">🍷 雪花x2 矿泉水x1</span>
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<span class="svc-date">2026-02-06 19:00</span>
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</div>
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</div>
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<div class="svc-record">
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<div class="flex items-center justify-between mb-1.5">
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<div class="flex items-center gap-2">
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<span class="svc-table">A08号台</span>
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<span class="svc-type incentive">激励课</span>
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<span class="svc-duration">1.5h</span>
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</div>
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<span class="svc-income">¥150</span>
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</div>
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<div class="flex items-center justify-between">
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<span class="svc-drinks">🍷 百威x1</span>
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<span class="svc-date">2026-01-20 20:30</span>
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</div>
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</div>
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<div class="svc-record">
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<div class="flex items-center justify-between mb-1.5">
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<div class="flex items-center gap-2">
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<span class="svc-table">3号台</span>
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<span class="svc-type basic">基础课</span>
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<span class="svc-duration">2.0h</span>
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</div>
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<span class="svc-income">¥160</span>
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</div>
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<div class="flex items-center justify-between">
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<span class="svc-drinks">🍷 可乐x2 红牛x1</span>
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<span class="svc-date">2026-01-05 21:00</span>
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</div>
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</div>
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</div>
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<div class="mt-3 text-center">
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<button onclick="window.location.href='customer-service-records.html'" class="text-xs text-primary font-medium">查看全部服务记录 →</button>
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</div>
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</div>
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</div>
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<!-- 任务建议 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<h2 class="section-title orange text-sm font-semibold text-gray-13 mb-4">任务建议</h2>
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<div class="bg-gradient-to-br from-orange-50 to-amber-50 rounded-xl p-4 border border-orange-100">
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<p class="text-sm text-warning leading-relaxed font-medium mb-3">
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💡 建议执行
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</p>
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<p class="text-sm text-gray-9 leading-relaxed mb-2">
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该客户消费频率从月均 4 次下降到近月仅 1 次，需要关注原因：
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</p>
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<ul class="text-sm text-gray-9 space-y-1.5 list-disc list-inside">
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<li>了解是否工作变动或搬家导致不便</li>
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<li>询问对门店服务是否有改进建议</li>
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<li>推荐近期的会员优惠活动</li>
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</ul>
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</div>
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<div class="mt-4 p-4 bg-gray-50 rounded-xl border border-gray-100">
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<p class="text-sm text-gray-9 leading-relaxed">
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<span class="font-medium text-gray-13">💬 话术参考：</span><br/>
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"张哥，好久没见您来打球了，最近忙吗？店里这周六有个球友聚会活动，想邀请您来玩，顺便认识一些新球友~"
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</p>
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</div>
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</div>
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<!-- 我给TA的备注 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<div class="flex items-center justify-between mb-4">
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<h2 class="section-title blue text-sm font-semibold text-gray-13">我给TA的备注</h2>
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<span class="text-xs text-gray-6">2 条备注</span>
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</div>
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<div id="noteList" class="space-y-3">
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<div class="flex items-start gap-3 p-3.5 bg-gray-50 rounded-xl border border-gray-100">
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<div class="flex-1 min-w-0">
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<p class="text-xs text-gray-6 mb-1.5">2026-02-03</p>
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<p class="text-sm text-gray-9 leading-relaxed">张先生说最近换了工作，下班时间不固定，周末可能更方便。</p>
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</div>
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<button onclick="confirmDeleteNote()" class="shrink-0 w-7 h-7 flex items-center justify-center rounded-lg bg-white border border-gray-200 text-gray-5">
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<svg class="w-3.5 h-3.5" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M3 6h18"/><path d="M19 6v14a2 2 0 01-2 2H7a2 2 0 01-2-2V6m3 0V4a2 2 0 012-2h4a2 2 0 012 2v2"/></svg>
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</button>
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</div>
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<div class="flex items-start gap-3 p-3.5 bg-gray-50 rounded-xl border border-gray-100">
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<div class="flex-1 min-w-0">
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<p class="text-xs text-gray-6 mb-1.5">2026-01-15</p>
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<p class="text-sm text-gray-9 leading-relaxed">推荐了周末球友聚会活动，客户表示有兴趣但还没确认。</p>
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</div>
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<button onclick="confirmDeleteNote()" class="shrink-0 w-7 h-7 flex items-center justify-center rounded-lg bg-white border border-gray-200 text-gray-5">
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<svg class="w-3.5 h-3.5" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M3 6h18"/><path d="M19 6v14a2 2 0 01-2 2H7a2 2 0 01-2-2V6m3 0V4a2 2 0 012-2h4a2 2 0 012 2v2"/></svg>
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</button>
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</div>
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</div>
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<div id="noteEmpty" class="text-center py-6 hidden">
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<svg class="w-10 h-10 text-gray-4 mx-auto mb-2" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.5">
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<path d="M11 4H4a2 2 0 00-2 2v14a2 2 0 002 2h14a2 2 0 002-2v-7"/>
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<path d="M18.5 2.5a2.121 2.121 0 013 3L12 15l-4 1 1-4 9.5-9.5z"/>
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</svg>
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<p class="text-sm text-gray-5">暂无备注</p>
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</div>
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</div>
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</div>
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<!-- 底部操作栏 -->
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<div class="fixed bottom-0 left-0 right-0 h-16 bg-white/95 backdrop-blur-lg border-t border-gray-2 flex items-center gap-3 px-4">
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<button onclick="window.location.href='chat.html'" class="flex-1 h-11 bg-gradient-to-r from-orange-500 to-amber-500 text-white font-medium rounded-xl flex items-center justify-center gap-2 shadow-lg shadow-orange-500/30">
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<svg class="w-5 h-5" viewBox="0 0 24 24" fill="currentColor">
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<path d="M20 2H4c-1.1 0-2 .9-2 2v18l4-4h14c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zm0 14H6l-2 2V4h16v12z"/>
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</svg>
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问问助手
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</button>
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<button onclick="showNoteModal()" class="flex-1 h-11 bg-gray-100 text-gray-13 font-medium rounded-xl flex items-center justify-center gap-2">
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<svg class="w-5 h-5" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
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<path d="M11 4H4a2 2 0 00-2 2v14a2 2 0 002 2h14a2 2 0 002-2v-7"/>
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<path d="M18.5 2.5a2.121 2.121 0 013 3L12 15l-4 1 1-4 9.5-9.5z"/>
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</svg>
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备注
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</button>
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</div>
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<!-- 备注弹窗 -->
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<div id="noteModal" class="fixed inset-0 bg-black/50 z-50 hidden items-end">
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<div class="w-full bg-white rounded-t-3xl p-5 pb-8">
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<div class="flex items-center justify-between mb-4">
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<span class="text-base font-semibold text-gray-13">添加备注</span>
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<button onclick="hideNoteModal()" class="w-8 h-8 flex items-center justify-center rounded-full bg-gray-100">
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<svg class="w-4 h-4 text-gray-6" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
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<line x1="18" y1="6" x2="6" y2="18"/>
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<line x1="6" y1="6" x2="18" y2="18"/>
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</svg>
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</button>
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</div>
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<textarea id="noteText" class="w-full h-32 p-4 bg-gray-50 rounded-xl resize-none text-sm text-gray-13 placeholder-gray-5 focus:outline-none focus:ring-2 focus:ring-orange-500/20 border border-gray-100" placeholder="请输入备注内容..."></textarea>
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<button onclick="saveNote()" class="w-full h-12 bg-gradient-to-r from-orange-500 to-amber-500 text-white font-medium rounded-xl mt-4 shadow-lg shadow-orange-500/30">保存</button>
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</div>
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</div>
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<!-- 删除备注确认弹窗 -->
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<div id="deleteNoteModal" class="fixed inset-0 bg-black/50 z-50 hidden items-center justify-center px-6">
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<div class="w-full max-w-sm bg-white rounded-2xl p-5 shadow-xl">
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<div class="flex items-center justify-between mb-3">
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<span class="text-base font-semibold text-gray-13">删除备注</span>
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<button onclick="hideDeleteNoteModal()" class="w-8 h-8 flex items-center justify-center rounded-full bg-gray-100">
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<svg class="w-4 h-4 text-gray-6" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
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<line x1="18" y1="6" x2="6" y2="18"/>
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<line x1="6" y1="6" x2="18" y2="18"/>
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</svg>
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</button>
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</div>
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<p class="text-sm text-gray-7 mb-5">确定要删除这条备注吗？删除后无法恢复。</p>
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<button onclick="deleteNote()" class="w-full h-12 bg-gradient-to-r from-error to-red-400 text-white font-medium rounded-xl shadow-lg shadow-error/30 text-sm">确认删除</button>
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<button onclick="hideDeleteNoteModal()" class="w-full text-center text-sm text-gray-6 py-2 mt-2 bg-transparent border-0 cursor-pointer">取消</button>
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</div>
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</div>
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<!-- Toast 提示 -->
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<div id="toast" class="fixed top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2 bg-gray-13/80 text-white text-sm px-6 py-3 rounded-xl z-[100] hidden backdrop-blur-sm"></div>
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<script src="../js/task-detail-notes.js"></script>
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</body>
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</html>
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