204 lines
8.3 KiB
Plaintext
204 lines
8.3 KiB
Plaintext
<wxs src="../../utils/format.wxs" module="fmt" />
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<!-- 加载态 -->
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<view class="page-loading" wx:if="{{pageState === 'loading'}}">
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<t-loading theme="circular" size="80rpx" text="加载中..." />
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</view>
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<!-- 空态 -->
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<view class="page-empty" wx:elif="{{pageState === 'empty'}}">
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<t-icon name="info-circle" size="120rpx" color="#c5c5c5" />
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<text class="empty-text">未找到任务信息</text>
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</view>
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<!-- 正常态 -->
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<block wx:elif="{{pageState === 'normal'}}">
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<!-- Banner - 青绿色主题 -->
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<view class="banner-area banner-teal">
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<view class="banner-nav">
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<view class="nav-back" bindtap="onBack">
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<t-icon name="chevron-left" size="48rpx" color="#ffffff" />
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</view>
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<text class="nav-title">任务详情</text>
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<view class="nav-placeholder"></view>
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</view>
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<view class="customer-info">
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<view class="avatar-box">
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<text class="avatar-text">{{detail.customerName[0] || '?'}}</text>
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</view>
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<view class="info-right">
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<view class="name-row">
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<text class="customer-name">{{detail.customerName}}</text>
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<text class="task-type-tag">客户回访</text>
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</view>
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<view class="sub-info">
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<text class="phone">135****6677</text>
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</view>
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</view>
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</view>
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</view>
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<view class="main-content">
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<!-- ① 维客线索（回访页面排第一） -->
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<view class="card">
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<view class="card-header">
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<text class="section-title title-green">维客线索</text>
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<text class="ai-badge">AI智能洞察</text>
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</view>
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<view class="clue-list">
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<view class="clue-item">
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<view class="clue-tag clue-tag-primary">客户<text>\n</text>基础</view>
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<view class="clue-body">
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<text class="clue-text">👩 女性 · VIP会员 · 入会1年半 · 忠实老客户</text>
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<text class="clue-source">By:系统</text>
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</view>
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</view>
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<view class="clue-item">
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<view class="clue-tag clue-tag-success">消费<text>\n</text>习惯</view>
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<view class="clue-body">
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<text class="clue-text">☀️ 偏好周末下午 · 月均6-8次</text>
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<text class="clue-source">By:系统</text>
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</view>
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</view>
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<view class="clue-item clue-item-detail">
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<view class="clue-tag clue-tag-success">消费<text>\n</text>习惯</view>
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<view class="clue-body">
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<text class="clue-text">💰 高客单价 · 爱点酒水</text>
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<text class="clue-source">By:系统</text>
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</view>
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<text class="clue-detail">场均消费 ¥420，高于门店均值 ¥180；酒水小食附加消费占比 40%，偏好VIP包厢</text>
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</view>
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<view class="clue-item clue-item-detail">
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<view class="clue-tag clue-tag-purple">玩法<text>\n</text>偏好</view>
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<view class="clue-body">
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<text class="clue-text">🎱 斯诺克爱好者 · 技术中上 · 喜欢研究杆法</text>
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<text class="clue-source">By:系统</text>
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</view>
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<text class="clue-detail">斯诺克占比 85%，偶尔玩中式八球；对高级杆法有浓厚兴趣</text>
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</view>
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<view class="clue-item clue-item-detail">
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<view class="clue-tag clue-tag-error">重要<text>\n</text>反馈</view>
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<view class="clue-body">
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<text class="clue-text">⭐ 上次服务好评，新球杆手感满意</text>
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<text class="clue-source">By:小燕</text>
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</view>
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<text class="clue-detail">2月4日到店时表示新球杆手感很好，希望下次能提前预留VIP包厢</text>
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</view>
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</view>
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</view>
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<!-- ② 与我的关系（含近期服务记录） -->
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<view class="card">
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<view class="card-header">
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<text class="section-title title-blue">与我的关系</text>
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<text class="ai-badge">AI智能洞察</text>
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</view>
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<view class="relationship-row">
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<view class="rel-tag rel-tag-pink">
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<heart-icon score="{{detail.heartScore}}" />
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<text>{{detail.heartScore > 8.5 ? '非常好' : detail.heartScore > 7 ? '良好' : detail.heartScore > 5 ? '一般' : '待发展'}}</text>
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</view>
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<view class="rel-bar">
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<view class="rel-bar-fill" style="width: {{detail.heartScore * 10}}%"></view>
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</view>
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<text class="rel-score">{{fmt.toFixed(detail.heartScore / 10, 2)}}</text>
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</view>
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<text class="card-desc">长期合作关系良好，共有 45 次服务记录。客户多次指定您服务，评价均为 5 星。</text>
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<!-- 近期服务记录（嵌入关系卡片内） -->
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<view class="svc-section">
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<text class="svc-title">📋 近期服务记录</text>
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<view class="svc-record" wx:for="{{serviceRecords}}" wx:key="date">
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<view class="svc-row-top">
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<view class="svc-tags">
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<text class="svc-table">{{item.table}}</text>
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<text class="svc-type svc-type-{{item.typeClass}}">{{item.type}}</text>
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<text class="svc-duration">{{item.duration}}</text>
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</view>
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<text class="svc-income">{{item.income}}</text>
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</view>
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<view class="svc-row-bottom">
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<text class="svc-drinks">{{item.drinks}}</text>
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<text class="svc-date">{{item.date}}</text>
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</view>
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</view>
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<view class="svc-more" bindtap="onViewAllRecords">
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<text>查看全部服务记录 →</text>
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</view>
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</view>
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</view>
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<!-- ③ 任务建议 -->
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<view class="card">
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<text class="section-title title-purple">任务建议</text>
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<view class="suggestion-box suggestion-teal">
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<view class="suggestion-header">
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<text class="suggestion-icon">📞 常规回访要点</text>
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<text class="ai-badge">AI智能洞察</text>
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</view>
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<text class="suggestion-desc">该客户上次到店是 3 天前，关系良好，进行常规关怀回访：</text>
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<view class="suggestion-list">
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<text class="suggestion-item">• 询问上次体验是否满意，是否有改进建议</text>
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<text class="suggestion-item">• 告知近期新到的斯诺克相关设备或活动</text>
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<text class="suggestion-item">• 提前预约下次到店时间，提供专属服务</text>
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</view>
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</view>
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<!-- 话术参考（竖线样式） -->
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<view class="talking-section">
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<view class="talking-header">
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<text class="talking-title">💬 话术参考</text>
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<text class="ai-badge">AI智能洞察</text>
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</view>
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<view class="talking-list">
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<text class="talking-item" wx:for="{{talkingPoints}}" wx:key="index">"{{item}}"</text>
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</view>
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</view>
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</view>
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<!-- ④ 我给TA的备注 -->
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<view class="card">
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<view class="card-header">
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<text class="section-title title-blue">我给TA的备注</text>
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<text class="note-count">{{sortedNotes.length}} 条备注</text>
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</view>
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<block wx:if="{{sortedNotes.length > 0}}">
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<view class="note-item" wx:for="{{sortedNotes}}" wx:key="id">
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<view class="note-top">
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<text class="note-date">{{item.createdAt}}</text>
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<text class="note-tag-inline {{item.tagType === 'coach' ? 'tag-coach-inline' : 'tag-customer-inline'}}">{{item.tagLabel}}</text>
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</view>
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<text class="note-content">{{item.content}}</text>
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</view>
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</block>
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<view class="note-empty" wx:else>
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<t-icon name="edit-1" size="80rpx" color="#dcdcdc" />
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<text class="empty-hint">暂无备注</text>
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</view>
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</view>
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</view>
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<!-- 底部操作栏 -->
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<view class="bottom-bar safe-area-bottom">
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<view class="btn-ask btn-ask-teal" bindtap="onAskAssistant">
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<t-icon name="chat" size="40rpx" color="#ffffff" />
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<text>问问助手</text>
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</view>
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<view class="btn-note" bindtap="onAddNote">
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<t-icon name="edit-1" size="40rpx" color="#242424" />
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<text>备注</text>
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</view>
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</view>
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<note-modal
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visible="{{noteModalVisible}}"
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customerName="{{detail.customerName}}"
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initialScore="{{0}}"
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initialContent=""
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bind:confirm="onNoteConfirm"
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bind:cancel="onNoteCancel"
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/>
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<ai-float-button bottom="{{200}}" customerId="{{detail.id}}" />
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</block>
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<dev-fab />
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