387 lines
35 KiB
HTML
387 lines
35 KiB
HTML
<!DOCTYPE html>
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<html lang="zh-CN">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>任务详情 - 客户回访</title>
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<script src="https://cdn.tailwindcss.com"></script>
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<link href="https://fonts.googleapis.com/css2?family=Noto+Sans+SC:wght@300;400;500;600;700&display=swap" rel="stylesheet">
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<link href="../css/banner.css" rel="stylesheet">
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<link href="../css/task-detail.css" rel="stylesheet">
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<link href="../css/ai-icons.css" rel="stylesheet">
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<script>
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tailwind.config = {
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theme: {
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extend: {
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colors: {
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primary: '#0052d9',
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'primary-light': '#ecf2fe',
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success: '#00a870',
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warning: '#ed7b2f',
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error: '#e34d59',
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'gray-1': '#f3f3f3',
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'gray-2': '#eeeeee',
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'gray-3': '#e7e7e7',
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'gray-4': '#dcdcdc',
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'gray-5': '#c5c5c5',
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'gray-6': '#a6a6a6',
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'gray-7': '#8b8b8b',
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'gray-8': '#777777',
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'gray-9': '#5e5e5e',
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'gray-10': '#4b4b4b',
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'gray-11': '#393939',
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'gray-12': '#2c2c2c',
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'gray-13': '#242424',
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},
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fontFamily: {
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sans: ['Noto Sans SC', 'sans-serif'],
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}
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}
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}
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}
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</script>
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</head>
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<body class="bg-gray-1 min-h-screen">
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<!-- 通栏 Banner - 客户信息 -->
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<div class="banner-bg theme-teal texture-aurora relative text-white">
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<!-- 导航栏 -->
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<div class="h-11 flex items-center relative px-4">
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<button onclick="history.back()" class="absolute left-4 p-1">
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<svg class="w-5 h-5 text-white" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
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<polyline points="15 18 9 12 15 6"/>
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</svg>
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</button>
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<h1 class="flex-1 text-center text-base font-medium">任务详情</h1>
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</div>
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<!-- 客户信息 -->
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<div class="px-5 pt-2 pb-6">
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<div class="flex items-center gap-4">
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<div class="w-16 h-16 rounded-2xl bg-white/20 backdrop-blur-sm flex items-center justify-center shadow-lg">
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<span class="text-2xl font-bold text-white">赵</span>
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</div>
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<div class="flex-1">
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<div class="flex items-center gap-2 mb-2">
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<span class="text-xl font-semibold">赵女士</span>
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<span class="px-2 py-0.5 bg-white/25 backdrop-blur-sm text-white rounded-full text-xs font-medium">客户回访</span>
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</div>
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<div class="flex items-center gap-4 text-white/70 text-sm">
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<span>135****6677</span>
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<button onclick="this.previousElementSibling.textContent='13566776677';this.style.display='none'" class="px-2 py-0.5 bg-white/20 rounded text-white/90 text-xs">查看</button>
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<span>💰 储值 <span style="background: linear-gradient(135deg, #d4af37 0%, #f4d03f 50%, #d4af37 100%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; font-weight: 600;">非常多</span></span>
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</div>
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</div>
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</div>
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</div>
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</div>
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<!-- 主体内容 -->
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<div class="p-4 space-y-4">
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<!-- 维客线索 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<div class="flex items-center justify-between mb-4">
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<h2 class="section-title green text-sm font-semibold text-gray-13">维客线索</h2>
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<span class="ai-title-badge"><span class="ai-title-badge-icon"><svg viewBox="0 0 24 24" fill="none"><rect x="5" y="7" width="14" height="12" rx="4" fill="white" stroke="currentColor" stroke-width="0.8"/><path d="M12 7V4" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"/><circle cx="12" cy="3" r="1.5" fill="white" stroke="currentColor" stroke-width="0.7"/><circle cx="9" cy="11.5" r="2" fill="#667eea"/><circle cx="15" cy="11.5" r="2" fill="#667eea"/><circle cx="9.5" cy="11" r="0.7" fill="white"/><circle cx="15.5" cy="11" r="0.7" fill="white"/><path d="M9.5 15C10 16 14 16 14.5 15" stroke="#667eea" stroke-width="1.5" stroke-linecap="round"/><circle cx="7" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><circle cx="17" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><rect x="3" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/><rect x="19" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/></svg></span>AI智能洞察</span>
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</div>
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<div class="space-y-2.5">
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<!-- 客户基础 -->
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<div class="flex items-start gap-3 p-3 bg-gray-50 rounded-xl border border-gray-100">
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<span class="shrink-0 w-10 h-10 flex items-center justify-center px-0.5 bg-primary/10 text-primary text-[11px] font-medium rounded-sm leading-normal tracking-wide">客户<br>基础</span>
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<div class="flex-1 relative min-h-[2.5rem]">
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<p class="text-sm text-gray-13 leading-snug line-clamp-2">👩 女性 · VIP会员 · 入会1年半 · 忠实老客户</p>
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<span class="absolute bottom-0 right-0 text-[11px] text-gray-6 whitespace-nowrap bg-gray-50 pl-1">By:系统</span>
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</div>
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</div>
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<!-- 消费习惯 -->
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<div class="flex items-start gap-3 p-3 bg-gray-50 rounded-xl border border-gray-100">
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<span class="shrink-0 w-10 h-10 flex items-center justify-center px-0.5 bg-success/10 text-success text-[11px] font-medium rounded-sm leading-normal tracking-wide">消费<br>习惯</span>
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<div class="flex-1 relative min-h-[2.5rem]">
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<p class="text-sm text-gray-13 leading-snug line-clamp-2">☀️ 偏好周末下午 · 月均6-8次</p>
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<span class="absolute bottom-0 right-0 text-[11px] text-gray-6 whitespace-nowrap bg-gray-50 pl-1">By:系统</span>
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</div>
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</div>
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<div class="bg-gray-50 rounded-xl border border-gray-100 p-3">
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<div class="flex items-start gap-3">
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<span class="shrink-0 w-10 h-10 flex items-center justify-center px-0.5 bg-success/10 text-success text-[11px] font-medium rounded-sm leading-normal tracking-wide">消费<br>习惯</span>
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<div class="flex-1 relative min-h-[2.5rem]">
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<p class="text-sm text-gray-13 leading-snug line-clamp-2">💰 高客单价 · 爱点酒水</p>
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<span class="absolute bottom-0 right-0 text-[11px] text-gray-6 whitespace-nowrap bg-gray-50 pl-1">By:系统</span>
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</div>
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</div>
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<p class="text-xs text-gray-7 mt-2 leading-relaxed">场均消费 ¥420，高于门店均值 ¥180；酒水小食附加消费占比 40%，偏好VIP包厢</p>
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</div>
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<!-- 玩法偏好 -->
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<div class="bg-gray-50 rounded-xl border border-gray-100 p-3">
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<div class="flex items-start gap-3">
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<span class="shrink-0 w-10 h-10 flex items-center justify-center px-0.5 bg-purple-500/10 text-purple-600 text-[11px] font-medium rounded-sm leading-normal tracking-wide">玩法<br>偏好</span>
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<div class="flex-1 relative min-h-[2.5rem]">
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<p class="text-sm text-gray-13 leading-snug line-clamp-2">🎱 斯诺克爱好者 · 技术中上 · 喜欢研究杆法</p>
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<span class="absolute bottom-0 right-0 text-[11px] text-gray-6 whitespace-nowrap bg-gray-50 pl-1">By:系统</span>
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</div>
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</div>
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<p class="text-xs text-gray-7 mt-2 leading-relaxed">斯诺克占比 85%，偶尔玩中式八球；对高级杆法有浓厚兴趣，正在学习走位技巧</p>
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</div>
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<!-- 重要反馈 -->
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<div class="bg-gray-50 rounded-xl border border-gray-100 p-3">
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<div class="flex items-start gap-3">
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<span class="shrink-0 w-10 h-10 flex items-center justify-center px-0.5 bg-error/10 text-error text-[11px] font-medium rounded-sm leading-normal tracking-wide">重要<br>反馈</span>
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<div class="flex-1 relative min-h-[2.5rem]">
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<p class="text-sm text-gray-13 leading-snug line-clamp-2">⭐ 上次服务好评，新球杆手感满意</p>
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<span class="absolute bottom-0 right-0 text-[11px] text-gray-6 whitespace-nowrap bg-gray-50 pl-1">By:小燕</span>
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</div>
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</div>
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<p class="text-xs text-gray-7 mt-2 leading-relaxed">2月4日到店时表示新球杆手感很好，希望下次能提前预留VIP包厢；满意度持续保持高位</p>
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</div>
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</div>
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</div>
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<!-- 与我的关系 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<div class="flex items-center justify-between mb-4">
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<h2 class="section-title blue text-sm font-semibold text-gray-13">与我的关系</h2>
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<span class="ai-title-badge"><span class="ai-title-badge-icon"><svg viewBox="0 0 24 24" fill="none"><rect x="5" y="7" width="14" height="12" rx="4" fill="white" stroke="currentColor" stroke-width="0.8"/><path d="M12 7V4" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"/><circle cx="12" cy="3" r="1.5" fill="white" stroke="currentColor" stroke-width="0.7"/><circle cx="9" cy="11.5" r="2" fill="#667eea"/><circle cx="15" cy="11.5" r="2" fill="#667eea"/><circle cx="9.5" cy="11" r="0.7" fill="white"/><circle cx="15.5" cy="11" r="0.7" fill="white"/><path d="M9.5 15C10 16 14 16 14.5 15" stroke="#667eea" stroke-width="1.5" stroke-linecap="round"/><circle cx="7" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><circle cx="17" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><rect x="3" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/><rect x="19" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/></svg></span>AI智能洞察</span>
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</div>
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<div class="flex items-center gap-4 mb-4">
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<div class="flex items-center gap-2">
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<span class="px-4 py-2 bg-gradient-to-r from-pink-500 to-rose-500 text-white text-sm font-semibold rounded-xl shadow-sm">💖 非常好</span>
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</div>
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<div class="flex-1">
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<div class="h-3 bg-gray-100 rounded-full overflow-hidden">
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<div class="h-full bg-gradient-to-r from-pink-400 to-rose-500 rounded-full" style="width: 88%"></div>
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</div>
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</div>
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<span class="text-lg font-bold text-pink-500">0.88</span>
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</div>
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<p class="text-sm text-gray-7 leading-relaxed mb-4">
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长期合作关系良好，共有 45 次服务记录。客户多次指定您服务，评价均为 5 星。是您的核心客户之一，需要持续维护。
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</p>
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<!-- 近期服务记录 -->
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<div class="svc-section-bg">
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<p class="text-sm font-semibold text-gray-13 mb-3">📋 近期服务记录</p>
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<div>
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<div class="svc-record">
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<div class="flex items-center justify-between mb-1.5">
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<div class="flex items-center gap-2">
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<span class="svc-table">VIP2号房</span>
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<span class="svc-type basic">基础课</span>
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<span class="svc-duration">2.0h</span>
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</div>
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<span class="svc-income">¥190</span>
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</div>
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<div class="flex items-center justify-between">
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<span class="svc-drinks">🍷 红牛x2 花生米x1</span>
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<span class="svc-date">2026-02-04 15:00</span>
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</div>
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</div>
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<div class="svc-record">
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<div class="flex items-center justify-between mb-1.5">
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<div class="flex items-center gap-2">
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<span class="svc-table">8号台</span>
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<span class="svc-type incentive">激励课</span>
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<span class="svc-duration">1.5h</span>
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</div>
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<span class="svc-income">¥120</span>
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</div>
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<div class="flex items-center justify-between">
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<span class="svc-drinks">🍷 可乐x2</span>
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<span class="svc-date">2026-01-30 16:30</span>
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</div>
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</div>
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<div class="svc-record">
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<div class="flex items-center justify-between mb-1.5">
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<div class="flex items-center gap-2">
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<span class="svc-table">VIP2号房</span>
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<span class="svc-type basic">基础课</span>
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<span class="svc-duration">2.5h</span>
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</div>
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<span class="svc-income">¥200</span>
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</div>
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<div class="flex items-center justify-between">
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<span class="svc-drinks">🍷 百威x3 薯条x1</span>
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<span class="svc-date">2026-01-25 14:00</span>
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</div>
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</div>
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</div>
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<div class="mt-3 text-center">
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<button onclick="window.location.href='customer-service-records.html'" class="text-xs text-primary font-medium">查看全部服务记录 →</button>
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</div>
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</div>
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</div>
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<!-- 任务建议 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<h2 class="section-title purple text-sm font-semibold text-gray-13 mb-4">任务建议</h2>
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<div class="bg-gradient-to-br from-blue-50 to-indigo-50 rounded-xl p-4 border border-blue-100">
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<p class="text-sm text-primary leading-relaxed font-medium mb-3">
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<span class="flex items-center justify-between">
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<span>📞 常规回访要点</span>
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<span class="ai-title-badge"><span class="ai-title-badge-icon"><svg viewBox="0 0 24 24" fill="none"><rect x="5" y="7" width="14" height="12" rx="4" fill="white" stroke="currentColor" stroke-width="0.8"/><path d="M12 7V4" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"/><circle cx="12" cy="3" r="1.5" fill="white" stroke="currentColor" stroke-width="0.7"/><circle cx="9" cy="11.5" r="2" fill="#667eea"/><circle cx="15" cy="11.5" r="2" fill="#667eea"/><circle cx="9.5" cy="11" r="0.7" fill="white"/><circle cx="15.5" cy="11" r="0.7" fill="white"/><path d="M9.5 15C10 16 14 16 14.5 15" stroke="#667eea" stroke-width="1.5" stroke-linecap="round"/><circle cx="7" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><circle cx="17" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><rect x="3" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/><rect x="19" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/></svg></span>AI智能洞察</span>
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</span>
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</p>
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<p class="text-sm text-gray-9 leading-relaxed mb-2">
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该客户上次到店是 3 天前，关系良好，进行常规关怀回访：
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</p>
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<ul class="text-sm text-gray-9 space-y-1.5 list-disc list-inside">
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<li>询问上次体验是否满意，是否有改进建议</li>
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<li>告知近期新到的斯诺克相关设备或活动</li>
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<li>提前预约下次到店时间，提供专属服务</li>
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</ul>
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</div>
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<div class="mt-4 p-4 bg-gray-50 rounded-xl border border-gray-100">
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<div class="flex items-center justify-between mb-2">
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<span class="font-medium text-gray-13 text-sm">💬 话术参考</span>
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<span class="ai-title-badge"><span class="ai-title-badge-icon"><svg viewBox="0 0 24 24" fill="none"><rect x="5" y="7" width="14" height="12" rx="4" fill="white" stroke="currentColor" stroke-width="0.8"/><path d="M12 7V4" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"/><circle cx="12" cy="3" r="1.5" fill="white" stroke="currentColor" stroke-width="0.7"/><circle cx="9" cy="11.5" r="2" fill="#667eea"/><circle cx="15" cy="11.5" r="2" fill="#667eea"/><circle cx="9.5" cy="11" r="0.7" fill="white"/><circle cx="15.5" cy="11" r="0.7" fill="white"/><path d="M9.5 15C10 16 14 16 14.5 15" stroke="#667eea" stroke-width="1.5" stroke-linecap="round"/><circle cx="7" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><circle cx="17" cy="13.5" r="1" fill="#f5a0c0" opacity="0.6"/><rect x="3" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/><rect x="19" y="10" width="2" height="4" rx="1" fill="white" stroke="currentColor" stroke-width="0.7"/></svg></span>AI智能洞察</span>
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</div>
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<div class="space-y-3">
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<p class="text-sm text-gray-9 leading-relaxed pl-3 border-l-2 border-primary/30">
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"赵姐您好！上次打球感觉怎么样？新到的球杆手感还习惯吗？这周末您有空的话，可以提前帮您预留老位置~"
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</p>
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<p class="text-sm text-gray-9 leading-relaxed pl-3 border-l-2 border-primary/30">
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"赵姐，最近店里新进了一批斯诺克专用巧克粉，手感特别好，下次来的时候可以试试~"
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</p>
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<p class="text-sm text-gray-9 leading-relaxed pl-3 border-l-2 border-primary/30">
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"赵姐好呀，上次您说想学几个高级杆法，我最近整理了一些教学视频，要不要发给您先看看？"
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</p>
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<p class="text-sm text-gray-9 leading-relaxed pl-3 border-l-2 border-primary/30">
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"赵姐，这周六下午VIP包厢有空位，要不要帮您提前预留？可以叫上朋友一起来打球~"
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</p>
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<p class="text-sm text-gray-9 leading-relaxed pl-3 border-l-2 border-primary/30">
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"赵姐您好，我们下个月有个会员积分兑换活动，您的积分可以换不少好东西，到时候提醒您哦~"
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</p>
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</div>
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</div>
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</div>
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<!-- 我给TA的备注 -->
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<div class="bg-white rounded-2xl p-5 shadow-sm">
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<div class="flex items-center justify-between mb-4">
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<h2 class="section-title blue text-sm font-semibold text-gray-13">我给TA的备注</h2>
|
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<span class="text-xs text-gray-6">2 条备注</span>
|
||
</div>
|
||
<div id="noteList" class="space-y-3">
|
||
<div class="note-card-wrap flex items-start gap-3 p-3.5 bg-gray-50 rounded-xl border border-gray-100">
|
||
<div class="flex-1 min-w-0">
|
||
<p class="text-xs text-gray-6 mb-1.5">2026-02-07</p>
|
||
<p class="text-sm text-gray-9 leading-relaxed">赵姐反馈上次体验很满意，新球杆手感不错，希望下次能预留VIP包厢。</p>
|
||
</div>
|
||
<div class="star-rating" data-score="9"><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:50%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span></div>
|
||
<button onclick="confirmDeleteNote()" class="shrink-0 w-7 h-7 flex items-center justify-center rounded-lg bg-white border border-gray-200 text-gray-5">
|
||
<svg class="w-3.5 h-3.5" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M3 6h18"/><path d="M19 6v14a2 2 0 01-2 2H7a2 2 0 01-2-2V6m3 0V4a2 2 0 012-2h4a2 2 0 012 2v2"/></svg>
|
||
</button>
|
||
</div>
|
||
<div class="note-card-wrap flex items-start gap-3 p-3.5 bg-gray-50 rounded-xl border border-gray-100">
|
||
<div class="flex-1 min-w-0">
|
||
<p class="text-xs text-gray-6 mb-1.5">2026-01-25</p>
|
||
<p class="text-sm text-gray-9 leading-relaxed">已预约本周六下午到店，需要提前安排靠窗位置。</p>
|
||
</div>
|
||
<div class="star-rating" data-score="9"><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:100%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span><span class="star"><svg class="star-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><span class="star-fill" style="width:50%"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span></span></div>
|
||
<button onclick="confirmDeleteNote()" class="shrink-0 w-7 h-7 flex items-center justify-center rounded-lg bg-white border border-gray-200 text-gray-5">
|
||
<svg class="w-3.5 h-3.5" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M3 6h18"/><path d="M19 6v14a2 2 0 01-2 2H7a2 2 0 01-2-2V6m3 0V4a2 2 0 012-2h4a2 2 0 012 2v2"/></svg>
|
||
</button>
|
||
</div>
|
||
</div>
|
||
<div id="noteEmpty" class="text-center py-6 hidden">
|
||
<svg class="w-10 h-10 text-gray-4 mx-auto mb-2" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.5">
|
||
<path d="M11 4H4a2 2 0 00-2 2v14a2 2 0 002 2h14a2 2 0 002-2v-7"/>
|
||
<path d="M18.5 2.5a2.121 2.121 0 013 3L12 15l-4 1 1-4 9.5-9.5z"/>
|
||
</svg>
|
||
<p class="text-sm text-gray-5">暂无备注</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 底部操作栏 -->
|
||
<div class="fixed bottom-0 left-0 right-0 h-16 bg-white/95 backdrop-blur-lg border-t border-gray-2 flex items-center gap-3 px-4">
|
||
<button onclick="window.location.href='chat.html'" class="flex-1 h-11 bg-gradient-to-r from-teal-500 to-cyan-500 text-white font-medium rounded-xl flex items-center justify-center gap-2 shadow-lg shadow-teal-500/30">
|
||
<svg class="w-5 h-5" viewBox="0 0 24 24" fill="currentColor">
|
||
<path d="M20 2H4c-1.1 0-2 .9-2 2v18l4-4h14c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zm0 14H6l-2 2V4h16v12z"/>
|
||
</svg>
|
||
问问助手
|
||
</button>
|
||
<button onclick="showNoteModal()" class="flex-1 h-11 bg-gray-100 text-gray-13 font-medium rounded-xl flex items-center justify-center gap-2">
|
||
<svg class="w-5 h-5" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
|
||
<path d="M11 4H4a2 2 0 00-2 2v14a2 2 0 002 2h14a2 2 0 002-2v-7"/>
|
||
<path d="M18.5 2.5a2.121 2.121 0 013 3L12 15l-4 1 1-4 9.5-9.5z"/>
|
||
</svg>
|
||
备注
|
||
</button>
|
||
</div>
|
||
|
||
<!-- 备注弹窗 -->
|
||
<div id="noteModal" class="fixed inset-0 bg-black/50 z-50 hidden items-end">
|
||
<div class="w-full bg-white rounded-t-3xl p-5 pb-8">
|
||
<div class="flex items-center justify-between mb-4">
|
||
<div class="flex items-center gap-2">
|
||
<span class="text-base font-semibold text-gray-13">添加备注</span>
|
||
<button id="noteExpandBtn" onclick="expandNoteRating()" class="note-expand-btn">展开评价 ▾</button>
|
||
</div>
|
||
<button onclick="hideNoteModal()" class="w-8 h-8 flex items-center justify-center rounded-full bg-gray-100">
|
||
<svg class="w-4 h-4 text-gray-6" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
|
||
<line x1="18" y1="6" x2="6" y2="18"/>
|
||
<line x1="6" y1="6" x2="18" y2="18"/>
|
||
</svg>
|
||
</button>
|
||
</div>
|
||
<div id="noteRatingSection" class="hidden">
|
||
<!-- 星星打分：再次服务意愿 -->
|
||
<div class="note-rating-group">
|
||
<span class="note-rating-label">再次服务此客户</span>
|
||
<div class="note-rating-right">
|
||
<div class="note-rating-row" data-score="0">
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
</div>
|
||
<div class="note-rating-hints"><span>不想</span><span></span><span>一般</span><span></span><span>非常想</span></div>
|
||
</div>
|
||
</div>
|
||
<!-- 星星打分：再来店可能性 -->
|
||
<div class="note-rating-group">
|
||
<span class="note-rating-label">再来店可能性</span>
|
||
<div class="note-rating-right">
|
||
<div class="note-rating-row" data-score="0">
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
<span class="nr-star"><svg class="nr-empty" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg><svg class="nr-filled" viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"/></svg></span>
|
||
</div>
|
||
<div class="note-rating-hints"><span>不可能</span><span></span><span>不好说</span><span></span><span>肯定能</span></div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<textarea id="noteText" class="w-full h-32 p-4 bg-gray-50 rounded-xl resize-none text-sm text-gray-13 placeholder-gray-5 focus:outline-none focus:ring-2 focus:ring-primary/20 border border-gray-100" placeholder="请输入备注内容..."></textarea>
|
||
<button onclick="saveNote()" class="w-full h-12 bg-gradient-to-r from-teal-500 to-cyan-500 text-white font-medium rounded-xl mt-4 shadow-lg shadow-teal-500/30">保存</button>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 删除备注确认弹窗 -->
|
||
<div id="deleteNoteModal" class="fixed inset-0 bg-black/50 z-50 hidden items-center justify-center px-6">
|
||
<div class="w-full max-w-sm bg-white rounded-2xl p-5 shadow-xl">
|
||
<div class="flex items-center justify-between mb-3">
|
||
<span class="text-base font-semibold text-gray-13">删除备注</span>
|
||
<button onclick="hideDeleteNoteModal()" class="w-8 h-8 flex items-center justify-center rounded-full bg-gray-100">
|
||
<svg class="w-4 h-4 text-gray-6" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
|
||
<line x1="18" y1="6" x2="6" y2="18"/>
|
||
<line x1="6" y1="6" x2="18" y2="18"/>
|
||
</svg>
|
||
</button>
|
||
</div>
|
||
<p class="text-sm text-gray-7 mb-5">确定要删除这条备注吗？删除后无法恢复。</p>
|
||
<button onclick="deleteNote()" class="w-full h-12 bg-gradient-to-r from-error to-red-400 text-white font-medium rounded-xl shadow-lg shadow-error/30 text-sm">确认删除</button>
|
||
<button onclick="hideDeleteNoteModal()" class="w-full text-center text-sm text-gray-6 py-2 mt-2 bg-transparent border-0 cursor-pointer">取消</button>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- Toast 提示 -->
|
||
<div id="toast" class="fixed top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2 bg-gray-13/80 text-white text-sm px-6 py-3 rounded-xl z-[100] hidden backdrop-blur-sm"></div>
|
||
|
||
<script src="../js/task-detail-notes.js"></script>
|
||
<script src="../js/ai-icons.js"></script>
|
||
</body>
|
||
</html>
|
||
|
||
|